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Sustainable Bedding & Products | About Us - Tangelos

sustainable bedding products sustainable bedding products

We believe in affordable luxury and
sustainable style for a better world.

Especially when they’re sustainably made and affordably priced.

ABOUT US

At tangelos, we promise to deliver on our values. We are dedicated to providing high quality products that are affordable and sustainable.

OUR PHILOSOPHY


simple yet profound.

We at tangelos, are determined to offer sustainable products that embody conscious luxury without any compromise. We are resolute in our mission to shatter the misconception that high-quality goods must come with a hefty price tag. By spearheading a fresh and efficient supply chain within the luxury sector, we strive to operate with fairness at our core, thereby creating unparalleled value for everyone

Every facet of tangelos exudes the pure, calming energy of the Earth. Our products are meticulously sourced from sustainable origins and thoughtfully crafted to not only inspire well-being but also bridge the gap between generations

We will continually strive to minimise our environmental impact and actively support fair labour practices. Our commitment extends beyond products; we are here to nurture, protect, and provide for our customers and their communities.

With a rich history of 18 years in the textile industry, we have witnessed firsthand the glaring disparity between manufacturers and retailers when it comes to pricing. This disparity served as a catalyst for us to embark on a journey of innovation and reimagine the retail landscape. Thus, Tangelos was born, driven by a deep-seated motivation to revolutionise the retail experience for all.



We are taking a bold step forward, encouraging you to join us on the path towards sustainability.

Our Values

Affordable

We firmly believe that everyone, regardless of their income, should have access to high-quality, sustainable, and ethically manufactured products. Our commitment to affordability is rooted in our desire to make a positive impact on society

Quality

Our dedication to delivering high-quality products is unwavering. We understand the importance of products that not only meet but exceed the needs and expectations of our customers. Quality is the cornerstone of our brand.

Sustainability

We are deeply committed to minimising our environmental footprint and contributing to a more sustainable future. Sustainability is not just a buzzword for us; it's a fundamental principle that shapes everything we do.

sustainable products sustainable products

Sustainable style for a better world

OUR VISION

Our vision is to provide high-quality, affordable, and sustainable products by leveraging modern
retailing technology. We aim to bring customers and manufacturers closer together, thus oering
products with incredible value. Through this vision, we aspire to revolutionise the way products are sourced and delivered 

OUR MISSION

Our mission is simple yet profound: to make affordable, high-quality and sustainable products
accessible to everyone in the UK and Ireland. We are committed to breaking down barriers and  ensuring that our customers can make choices that align with their values.

BRAND PROMISE

At tangelos, we promise to deliver on our values. We are dedicated to providing high-quality products that are affordable and sustainable. We will continually strive to minimise our environmental impact and actively support fair labour practices. Our commitment extends beyond products; we are here to nurture, protect, and provide for our customers and their communities.

Transparent Pricing

Our straightforward pricing is designed to help you make informed decisions with ease, eliminating any unexpected costs or hidden fees. By cutting out middlemen, we can keep our prices affordable while still providing high-quality products. At the core of our pricing strategy is a commitment to customer satisfaction and transparency, ensuring that every customer feels valued and respected. We prioritise customer satisfaction and openness, treating every customer with fairness and respect.

Material cost £22.50
Crafting cost £3.30
Packaging cost £2.0
Freight & handling charges £12.73
Credit card fee £2.18
Total Cost £42.71
£65.40
£
Savings
Total Cost
tangelos
£120.00
Total Cost
Others

From Factory to You

SEE WHAT YOU PAY, PAY WHAT YOU SEE

Direct-to-Consumer approach - By simplifying the supply chain, we eliminate unnecessary steps and costs. Tangelos simplifies the shopping experience by going directly from the factory to you, the end customer. This direct approach allows us to offer you top-quality products at affordable prices.

At tangelos, we're not just changing the way you shop. we're changing the world, one sustainable product at a time.

Join us on our journey towards affordable luxury, sustainable style, and a better world. Thank you for choosing Tangelos. Keep shopping with us!

FAQ's

Shipping & Tracking

We’re delighted to assist you in tracking your order. Please use the tracking link in your confirmation email or email care@tangelos.co.uk with your order number, and we’ll provide a detailed update on its journey to your home.

At Tangelos we provide unconditional free shipping across the UK irrespective of a minimum order value. Standard delivery arrives within 6-9 business days.

We regret any delay in your order’s arrival. Please share your order number with us at care@tangelos.co.uk, and we’ll promptly investigate with our trusted courier partners to resolve the issue or arrange a replacement, keeping you informed every step of the way.

Returns & Exchanges

Your satisfaction is our priority. If you’re not entirely pleased, you may return unused items within 100 days for a full refund, reflecting our commitment to trust and transparency.

Returning an item is simple. Visit our returns portal, enter your order number, and follow the steps to generate a return label. Mail the items back, and we’ll handle the rest, ensuring a hassle-free process.

Once we receive your return, we process it within 14 business days and issue your refund promptly. You’ll receive an email confirmation, keeping you informed and valued.

Orders & Billing

We apologize for any oversight. Please contact care@tangelos.co.uk with your order number and details of the missing item, and we’ll swiftly send a replacement or issue a refund, prioritizing your satisfaction.

We regret the error and are here to make it right. Email care@tangelos.co.uk with your order number and a photo of the item received, and we’ll expedite the correct product to you.

We’re sorry for any inconvenience. Please send a photo of the damaged item and your order number to care@tangelos.co.uk, and we’ll arrange a replacement or refund promptly, ensuring your trust in our quality.

While gift wrapping isn’t available yet, we package every order with care in eco-friendly materials, reflecting our commitment to sustainability. We’re exploring this option for future orders.

Product Availability & Selection

We’re here to ensure your bedding fits perfectly. Check our size guide or email care@tangelos.co.uk with your bed dimensions for a personalized recommendation.

Our fitted sheets are designed for mattresses up to 16” deep, with select styles accommodating deeper mattresses. Check product details or email care@tangelos.co.uk to confirm compatibility.