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Free Delivery in the UK
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100 days
Guilt free returns
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10k +
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4.5 rating
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Linen Duvet Covers : Save 40% This Holiday
Festive Sales
Does the 40% offer apply to all products on the site?
Our festive sale includes up to 40% off across almost our entire collection, but the discount varies for different products. The only exception is pillowcases, which are not included in this offer. We’ve ensured the rest of the range is generously covered so you can enjoy meaningful savings on the pieces you love.
Will there be any delivery delays due to the festive sale?
No, your order will be delivered as usual within 6 to 9 business days across the UK.
Are any old products being sold during the festive sale?
No, every item is made fresh to order for this festive sale, ensuring you receive products that are new, high-quality, and crafted just for you.
Has there been any change to the return policy for the festive sale?
No, there are no changes to our return policy for the festive season. You will still enjoy our standard 100-day return period, giving you plenty of time to ensure your purchase is the right fit for your home. If anything feels unsuitable, you can return it just as easily as always.
Are there any additional free products included with my purchase?
Yes, every order comes with a complimentary percale standard pillowcase. However, this free item is not included when you purchase pillowcases, Oxford pillowcases, or duvet sets, as those already come as complete selections.
Is there a minimum or maximum order limit for the festive sale discounts?
No, there is no minimum or maximum order limit for the festive sale. You are welcome to order as many items as you wish and enjoy the festive discounts across your chosen products.
How long will the festive sale last?
The festive sale will run until the upcoming Black Friday 2025. We encourage you to take advantage of these special offers while they last, as this is a limited-time opportunity to enjoy discounts across our collection.
Can I update my delivery address after placing an order?
Yes, you can update your delivery address. Simply email your new address to care@tangelos.co.uk as soon as possible, and our team will make the necessary changes before your order is dispatched.
Will I receive a confirmation email after placing an order?
Yes, once your order is placed, you will receive a confirmation email detailing the products you have ordered.
FAQ's
Shipping & Tracking
Where is my order?
We’re delighted to assist you in tracking your order. Please use the tracking link in your confirmation email or email care@tangelos.co.uk with your order number, and we’ll provide a detailed update on its journey to your home.
How much is delivery, and how long does it take?
At Tangelos we provide unconditional free shipping across the UK irrespective of a minimum order value. Standard delivery arrives within 6-9 business days.
I believe my order is stuck or lost in the courier network.
We regret any delay in your order’s arrival. Please share your order number with us at care@tangelos.co.uk, and we’ll promptly investigate with our trusted courier partners to resolve the issue or arrange a replacement, keeping you informed every step of the way.
Returns & Exchanges
What is your returns policy?
Your satisfaction is our priority. If you’re not entirely pleased, you may return unused items within 100 days for a full refund, reflecting our commitment to trust and transparency.
How do I start a return?
Returning an item is simple. Visit our returns portal, enter your order number, and follow the steps to generate a return label. Mail the items back, and we’ll handle the rest, ensuring a hassle-free process.
How long does it take for my return to process?
Once we receive your return, we process it within 14 business days and issue your refund promptly. You’ll receive an email confirmation, keeping you informed and valued.
Orders & Billing
I am missing an item in my order.
We apologise for any oversight. Please contact care@tangelos.co.uk with your order number and details of the missing item, and we’ll swiftly send a replacement or issue a refund, prioritizing your satisfaction.
I received an incorrect product.
We regret the error and are here to make it right. Email care@tangelos.co.uk with your order number and a photo of the item received, and we’ll expedite the correct product to you.
An item in my Tangelos order has arrived damaged, what should I do?
We’re sorry for any inconvenience. Please send a photo of the damaged item and your order number to care@tangelos.co.uk, and we’ll arrange a replacement or refund promptly, ensuring your trust in our quality.
Do you offer gift wrapping?
While gift wrapping isn’t available yet, we package every order with care in eco-friendly materials, reflecting our commitment to sustainability. We’re exploring this option for future orders.
Product Availability & Selection
Need help choosing the right bedding size?
We’re here to ensure your bedding fits perfectly. Check our size guide or email care@tangelos.co.uk with your bed dimensions for a personalized recommendation.
Will the fitted sheet fit my mattress size and depth?
Our fitted sheets are designed for mattresses up to 16” deep, with select styles accommodating deeper mattresses. Check product details or email care@tangelos.co.uk to confirm compatibility.